Returns & Exchanges
At Tropez Official, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return policy for all unworn items in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original Tropez packaging, ensuring all tags are attached and the garment is in its original condition.
Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing